EHR Application Specialist

Opportunities abound at Sound!

Sound Behavioral Health is growing and we are hiring an EHR application specialist in Tukwila, WA!

The EHR Application Specialist’s primary role is to support the organization’s electronic health record (EHR). The position will also support the onboarding process for new hires and provide service desk support to end users of the EHR.

This is a unique opportunity to work behind the scenes of an electronic health record system. The position is full-time and would be a great opportunity for any recent graduate who is interested in working with a variety of different components of an EHR.

This position is hybrid and will require coming into our Tukwila, WA office for orientation biweekly and other business needs.

Schedule: Monday-Friday 8:30am-5:00pm. This position requires periodic evening and weekend work.

ESSENTIAL FUNCTIONS

• Provides ServiceDesk support for Avatar-related issues.
• Provides end-user EHR support to clinical and medical teams.
• Facilitates the EHR onboarding orientation session.
• Creates and manages electronic health record (EHR) user accounts.
• Manages prescribing accounts for medical team members.
• Assists in development, implementation, and support of forms, modifications, and other enhancements to the electronic health record (EHR).
• Develops reports using Crystal and SQL for the electronic health record.
• Maintains documentation of standard work.
• Manages monthly maintenance to the electronic health record (EHR) system.
• Supports updates to the electronic health record (EHR) system.

SUPPLEMENTAL FUNCTIONS

• Works collaboratively with the EHR Applications and Data teams to provide technical assistance and data analysis as required.
• Performs other duties as assigned.

KEY WORK RELATIONSHIPS

Daily collaboration with other EHR Applications team members and Project Leads to provide technical assistance and data analysis. Requires strong compatibility and exemplary trustworthiness in frequent interaction with Sound management and team members.

EDUCATION AND EXPERIENCE

• Minimum of two years of experience with increasing responsibilities in data analysis, and maintaining, implementing and supporting an electronic health record (EHR) system, and other applications.
• Bachelor's degree in related field preferred.
• Strong and diverse knowledge base and proven experience in multiple areas of Information Technology.
• Customer service experience required.
• Experience in a health care setting is desirable, but not required

PHYSICAL DEMANDS

To successfully perform the essential duties of this position, an individual must be able to sit at a desk for four or more hours a day, and use office equipment, including phones and computer keyboards, for four or more hours per day. Individuals must be able to engage team members over the phone and in-person by voice. Regular attendance is an essential function of the position. Reasonable accommodations may be made to assist individuals with disabilities to perform essential position functions.

LIMITATIONS AND DISCLAIMER

The above position description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Team members will be required to follow any other position-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis.

All Team Members at Sound working 40 hours per week will be eligible for the following benefits:

• 100% Paid Medical & Dental Insurance
  • Full time Team Member and child(ren) coverage until child's 26th birthday
  • Spouse/Domestic Partner coverage available (team member pays full cost)
• Paid Life Insurance
  
  • 2x annual salary + additional $25,000
• Long Term Disability Insurance (60% monthly salary)
  
  • 100% premiums paid by Sound
• 18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
• 12 Days of Paid Sick Leave
• 9 Days of Paid Holidays
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
  
  • for health care (limited) and dependent day care costs (pre-tax)
• Employee Assistance Plan (EAP)
  
  • The Standard
• Sound retirement plan:
  
  • 401(k) plan (organization contribution) – Sound contributes 3% to team members plan even if you don’t.  
  • Team members are 100% vested; team members may contribute to their own plan
• Paid Training
  
  • Free in-house professional training and $400 annually + 3 paid days off-site training
• Public Service Loan Forgiveness (PSLF)
• Free Supervision Hours -  Washington State Licensure
• Service Award - at 5,10,15,20 & 25 years of service

Compensation: $28.00 - $30.00 per hour