Mobile Crisis Mental Health Professional (MHP)

Join Our Mobile Rapid Response Crisis Team: Make a Difference Every Day!

Are you a compassionate and adaptable mental health professional looking to have a real impact in your community? As a Mobile Crisis Mental Health Professional (MHP), you will be stationed in an active-response mobile van, swiftly responding to urgent calls to attend to individuals in acute distress.

Collaborating closely with emergency responders, you will conduct assessments, implement crisis interventions, and connect clients with vital resources—all while navigating high-stress environments with empathy, quick-thinking skills, and expertise. This role offers varied shifts, including day, swing, and noc shifts, to accommodate the dynamic nature of crisis response.

If you are ready to serve your community by providing life-changing care to people in need, we want to hear from you! Explore this unique opportunity to make a difference—apply today and be a vital part of transforming lives!

Essential Duties & Responsibilities

• Crisis Assessment and Intervention: Respond to crisis situations promptly, conducting comprehensive assessments to determine the individual’s needs and risk factors.
• Crisis Stabilization: Provide immediate therapeutic support to stabilize individuals in crisis, employing evidence-based crisis intervention techniques.
• Diversity, Equity, Justice, Inclusion: Relate to others professionally, respecting individual and cultural differences. Understand how cultural background might impact crisis intervention and treatment.
• Safety Planning: Develop and implement safety plans for clients, including immediate interventions and referrals for follow-up support services.
• Collaboration: Work closely with law enforcement, emergency medical services, and other community resources to coordinate effective responses to crises.
• Documentation: Maintain accurate and confidential records of all assessments, interventions, and follow-up plans in accordance with HIPAA regulations and organizational policies.
• Community Resource Liaison: Facilitate referrals to appropriate health care behavioral health and social service agencies to ensure ongoing support for client’s post-crisis.
• Education and Outreach: Participate in community outreach programs aimed at raising awareness of behavioral health issues and available resources.
• Training and Supervision: Provide training and mentorship to interns, volunteers, or new staff in crisis intervention techniques and protocols as needed.
• Other duties as assigned.

Education & Experience

• Education: Master's degree in social work, Psychology, Counseling, or a related mental health field (required).
• Experience: Strong knowledge of mental health disorders with previous experience in crisis intervention, emergency mental health services, and trauma-informed care is strongly preferred.

Knowledge, Skills, & Abilities

• Flexibility and willingness to work varied hours, including evenings and weekends, to oversee crisis response operations.
• Experience working with a wide range of behavioral health disorders.
• Ability to present problems and communicate effectively with collateral organizations working with the individual and/or the family.
• Excellent verbal and written communication skills, with the ability to engage empathetically with clients in crisis.
• Early intervention and prevention, as well as evidence-based effective treatment.
• Strong critical thinking skills with the ability to make rapid clinical decisions in high-pressure situations.

Certifications & Licensure

• Must have an MHP certificate.
• Valid professional licensure (LCSW, LPC, LMFT, etc.) is preferred or must be working towards licensure with supervision.
• Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
• Must have a Washington State driver's license and insurable driving record.
• Must pass a criminal background check.

Physical Demands

• Regular attendance is an essential function of this position.  
• Work primarily in community settings and homes, sometimes in high-stress or unstable environments.
• May involve on-call responsibilities to support the mobile crisis team as needed during high-demand periods.
• Requires manual dexterity, balance, eyesight, and hearing.
• Must be able to sit, work, and travel in a Mobile Crisis vehicle for six or more hours a day, using office equipment such as cellphones and laptops.
• Individuals must be able to engage vendors, team members, clients, and others over the phone and in person by voice.
• Occasional lifting, carrying, pushing, pulling, and moving objects up to 50 pounds as needed for patient care.
• May be subjected to hazardous chemicals, adverse weather conditions, communicable diseases, and possible verbal/physical abuse due to people being under the influence of illicit drugs, or having undiagnosed/diagnosed mental health condition(s).
• This position will drive a mobile unit vehicle or other vehicle (that is provided by Sound). In the off-chance department vehicles are under maintenance, staff may be asked to drive their personal vehicles and may submit mileage reimbursement for shift-related driving.
• Reasonable accommodations may be made to assist individuals with disabilities to perform essential position functions.

Limitations & Disclaimer

The above position description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities, and required skills for the position. Team members will be required to follow any other position-related instructions, and to perform other duties requested by their supervisor, in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills, and abilities necessary to perform each duty proficiently. Continued employment remains on an at-will basis.      

All Team Members at Sound working 40 hours per week will be eligible for the following benefits:

• 100% Paid Medical & Dental Insurance
• Full time Team Member and child(ren) coverage until child's 26th birthday
• Spouse/Domestic Partner coverage available (team member pays full cost)
• Paid Life Insurance
• 2x annual salary + additional $25,000
• Long Term Disability Insurance (60% monthly salary)
• 100% premiums paid by Sound
• 18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
• 12 Days of Paid Sick Leave
• 9 Days of Paid Holidays
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• for health care (limited) and dependent day care costs (pre-tax)
• Employee Assistance Plan (EAP)
• The Standard
• Sound retirement plan:
• 401(k) plan (organization contribution) – Sound contributes 3% to team members plan even if you don’t.  
• Team members are 100% vested; team members may contribute to their own plan
• Paid Training
• Free in-house professional training and $400 annually + 3 paid days off-site training
• Public Service Loan Forgiveness (PSLF)
• Free Supervision Hours -  Washington State Licensure
• Service Award - at 5,10,15,20 & 25 years of service

Base Compensation: $32.01 - 33.64 per hour, DOE
Additional Compensation: $7 per hour for Mobile Crisis Team
Shift differential for swing and NOC.

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